These Terms of Service ("Terms") govern your use of the Sync Player app and related services (the "Service"), operated by EverSync Pty Ltd ("we", "our", or "us"). By using the Service, you agree to these Terms. If you do not agree, please do not use the Service.
1. Using the Service
You must be at least 13 years old, or the minimum age required in your country, to use the Service. It is for personal, non-commercial use only.
You agree not to:
- Break any law, or use the Service to infringe anyone's rights.
- Interfere with the Service, or try to access parts of it or other users' data without permission.
- Send spam or unwanted invites or friend requests, or use automated means to access the Service.
2. Accounts
You can use Sync Player as a guest. Signing in with Apple or Google is optional, but some features, such as group chats and using Premium on all your devices, need an account. You are responsible for keeping your Apple or Google account secure and for activity under your Sync Player account.
You can delete your account at any time in the app or by contacting us. Account data unused for 180 days is deleted automatically. Our Privacy Policy explains what deletion removes.
3. Rooms, Friends and Chats
Sync Player lets you watch videos together in rooms, add friends, and chat with them one-to-one or in groups, with messages, photos, stickers, GIFs and voice chat. Watching together in a private room adds the people there as your friends.
A group's owner and admins can add and remove members, change the group's name and photo, and delete messages in it. A room's host can remove viewers from the room.
Wherever you interact with others in the app, you agree not to:
- Harass, threaten, bully or impersonate anyone.
- Post hateful, sexually explicit, violent or otherwise offensive content.
- Share other people's personal information or images without their permission.
You can report and block other users in the app. We may review reports, remove content, and restrict or suspend users who break these Terms.
4. Your Content
You are responsible for everything you share or stream through the Service, including videos, links, subtitles, messages, photos and your nickname and avatar. Do not share content that infringes intellectual property rights, violates privacy, or is illegal or harmful. We are not responsible for content shared by users.
You keep ownership of your content. You give us permission to store, process and deliver it only as needed to run the Service.
5. Google Drive
You can play videos from your Google Drive, alone or with others. When you play a Drive file in a room with others, the app may change that file's sharing setting to "Anyone with the link can view" so the others can watch it. This applies only to files you choose and is explained in the app. You remain the owner of your files and can change their sharing settings in Google Drive at any time.
6. Third-Party Services
Sync Player can play videos from services such as YouTube, Netflix, Disney+, Prime Video, VK Video, Google Drive and Dropbox, and offers GIFs from KLIPY. We are not affiliated with or endorsed by these services. Each viewer needs their own access to a service, including a subscription where it requires one, and your use of it is subject to its own terms. We are not responsible for their content or availability.
7. Premium, Subscriptions and Ads
Sync Player is free to use with ads. Premium is an optional paid upgrade that removes ads and adds features, which may change over time. It is offered as monthly or yearly subscriptions and, where available, a one-time lifetime purchase. Prices are shown in the app before you buy.
- Payment is charged to your App Store or Google Play account when you confirm the purchase.
- Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period.
- Manage or cancel your subscription in your App Store or Google Play account settings. Deleting the app or your account does not cancel it.
- Refunds are handled by Apple or Google under their policies.
- To use Premium on other devices, sign in to an account. Restoring purchases moves them to whoever is signed in on that device.
Gifting Premium
Where available, you can gift 1 month or 1 year of Premium to another user, as a one-time purchase that doesn't renew. The recipient must sign in to an account to open it. A gift not opened within 180 days, or whose recipient deletes their account first, expires. If a gift is refunded, the Premium it gave is removed.
8. Intellectual Property
The Service, including its name, logo, software and design, is owned by EverSync Pty Ltd or its licensors. You may not copy, modify, distribute, sell or lease any part of it without our written permission. Third-party components are listed under Settings → Open source licenses in the app.
9. Privacy
Our Privacy Policy describes how we collect, use and protect your information.
10. Disclaimer and Limitation of Liability
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we make no warranties about it and are not liable for any indirect, incidental, special or consequential damages arising from your use of it. Our total liability to you is limited to the amount you paid us, if any, in the 12 months before the claim.
Nothing in these Terms excludes or limits any rights you have under the Australian Consumer Law or other consumer protection laws that cannot be excluded or limited.
11. Termination
We may suspend or end your access to the Service if we believe you have broken these Terms or harmed other users or the Service. You may stop using the Service and delete your account at any time.
12. App Store Terms
If you downloaded Sync Player from the App Store or Google Play, you also agree to that store's terms. These Terms are between you and EverSync Pty Ltd, not Apple or Google, who are not responsible for the Service or its support.
13. Changes to These Terms
We may update these Terms. Changes will be posted on this page with an updated date, and continuing to use the Service means you accept them.
14. Contact Us
Questions about these Terms: [email protected]